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“Uy! Usap Tayo: How to Spot Healthy and Toxic Communication in Relationships”

Ever walked away from a conversation feeling lighter, heard, and understood—like the connection between you and the other person just clicked? On the flip side, have you ever left an interaction feeling drained, confused, or doubting yourself? Communication isn’t just about words; it shapes how we build (or break) trust, emotional safety, and connection.

In relationships, whether romantic, familial, or friendships—the way we communicate determines whether bonds deepen or fray. In Filipino culture, where pamilya first is the norm, values like pakikisama (getting along with others), respect for elders, and keeping the peace often dictate how we talk to each other. But what happens when these values lead to avoidance, where the “bahala na” (a “let it be” or “whatever”) attitude or the dreaded “Basta sundin mo na lang” (Just follow) mindset seeps in? it makes communication difficult, and toxic patterns—like passive-aggressiveness, guilt-tripping, or emotional suppression—take root.

So how do we tell if we’re engaging in healthy or toxic communication? Let’s decode it together.

Healthy relationships don’t mean zero conflicts—they mean handling disagreements in a way that strengthens the bond rather than eroding it. Think of Ethan and Joy in Hello, Love, Goodbye—they had honest conversations about personal dreams and compromise, rather than resorting to manipulation or avoidance. Healthy communication can also manifest in other ways:

1. Open & Honest Expression

In a healthy relationship, both people feel safe sharing their thoughts and emotions without fear of judgment or backlash. Transparency fosters trust. One way to do this? Use “I” statements instead of accusations. Saying, “I feel overwhelmed when responsibilities aren’t discussed beforehand” is much more productive than “You never help around the house.” The first invites a conversation, while the second invites defensiveness.

2. Active Listening & Validation

Feeling heard is one of the biggest indicators of a strong relationship. This means listening without interrupting, truly trying to understand the other person’s perspective, and showing that you care. Simple phrases like “I get why that upset you” or “That makes sense” go a long way. Plus, nonverbal cues—eye contact, nodding, mirroring body language—matter just as much as words. In fact, research suggests that 60-70% of our communication is nonverbal!

3. Conflict as opportunities for Collaboration

Arguments happen, but healthy couples see them as challenges to tackle together rather than battles to win. Some strategies they use:

  • Pausing before reacting – Taking a time-out when emotions run high to prevent saying something regrettable.
  • Focusing on solutions – Discussing behaviors instead of attacking character (e.g., “Can we split chores more evenly?” instead of “You’re so lazy.”)
  • Compromising – Finding a middle ground so that both people feel valued.

4. Emotional Support & Empathy

Empathy is the glue of strong relationships. Instead of dismissing feelings (“You’re overreacting”), validating them (“That sounds tough. How can I help?”) strengthens connection. Dr. Helen Riess, a renowned psychiatrist who has dedicated her life to understanding empathy, suggests using the E.M.P.A.T.H.Y. mnemonic to boost empathic capacity: Eye Contact, Muscles of Facial Expression, Posture, Affect, Tone of Voice, Hear the Whole Person, and Your Response—to deepen emotional understanding.

5. Actions Matching Words

In healthy relationships, verbal and nonverbal communication align. If someone says, “I love you,” but their actions consistently show indifference, the words lose meaning. Little things—like reaching for a partner’s hand during an apology—can reinforce sincerity and deepen trust. And touch, when consensual, also plays a role in healthy relationships, as it triggers the release of oxytocin, a hormone known to promote bonding and reduce stress hormones like cortisol.

So, what happens when things take a different turn? Sometimes, even with the best intentions, our conversations can slip into toxic patterns, gradually eroding trust and emotional safety. Recognizing these patterns help because what starts as minor miscommunication can build into long-term hurt.

It doesn’t always start with shouting or outright cruelty—it’s often subtle at first. Think about classic Filipino teleseryes where jealousy is mistaken for love, like when a character demands, “Bakit mo siya tinitingnan? Ako lang dapat!” (“Why are you looking at them? You should only look at me!”) or manipulate their partner by threatening to leave just to test their devotion. Over time, these patterns can create emotional wounds that are hard to heal. Here are some red flags to look out for:

1. Verbal Aggression & Contempt

Sarcasm, insults, and eye-rolling may seem minor, but they’re serious indicators of toxicity. Relationship expert Dr. John Gottman found that contempt—things like mockery or belittling—is the strongest predictor of divorce. Why? Because it conveys superiority rather than respect.

2. Gaslighting & Manipulation

Gaslighting is when someone distorts reality to make you doubt your own perceptions. If you often hear phrases like “You’re too sensitive” or “That never happened,” it might not just be a misunderstanding—it could be manipulation. Over time, this kind of behavior erodes confidence and can make a person feel like they’re losing their sense of self.

3. Stonewalling & Avoidance

Stonewalling—shutting down or withdrawing from conversations—is a common defense mechanism, but it’s also a relationship killer. While taking space to cool off is healthy, completely avoiding discussions creates an emotional void that leads to unresolved resentment.

4. Passive-Aggressive Behavior

Instead of openly addressing issues, toxic communication often involves backhanded comments, silent treatment, or subtle jabs. For example, “Nice of you to finally show up” instead of directly saying, “I was hurt when you were late.” These behaviors create tension and prevent honest dialogue.

5. Contradictory Nonverbal Cues

Mixed signals—like saying “I’m fine” while slamming doors—can be incredibly confusing. Aggressive gestures, turning away, or using a dismissive tone can speak louder than words and often indicate underlying hostility.

Having a hard time thinking about where your relationship stands? Here is a visual example that can help you determine the nature of how you communicate. Try to think about a pH Scale but for human communication.

First, let’s go way back—back to the basics of chemistry. One of the first things we learned was the pH scale, which measures how acidic or basic a substance is.

The more acidic something is, the more likely it is to burn. Strong acids can cause damage—it’s painful on the skin, stinging in the eyes.

But what does this have to do with the way we communicate?

People often talk about how conversations can be “too negative” or how we should be “more positive.” It sometimes feels like we measure communication on a scale like this:

More positive = better. But that’s not always true. If we go back to chemistry, highly basic substances can burn just as much as acids. In other words, if we only judge communication as either “positive” or “negative,” we miss the bigger picture.

But if we factor in HONESTY, the picture becomes clearer. Let’s use the following as examples:

  • Cruel lies – These are obviously harmful. Luckily, they don’t happen too often in direct conversations.
  • Toxic positivity – This one is trickier. It sounds nice, but it dismisses real struggles. Think of phrases like “Everything happens for a reason!” or “Bahala na!”  While well-meaning, these statements can make people feel unheard rather than comforted.
  • Brutal honesty – This is another extreme. It values truth but at the cost of kindness. Sometimes, people justify hurtful words by saying, “I’m just being honest.” But honesty without compassion can be just as damaging as a lie.

Both toxic positivity and brutal honesty shut down meaningful conversations before they even begin. Hence, finding the Balanced pH is key!

In chemistry, a balanced pH would fall between 6 and 8—not too acidic, not too basic. In communication, we should aim for the same balance. It can manifest in these ways:

  • Be honest, but with empathy.
  • Be positive, but without dismissing reality.
  • Listen, not just speak.

In the end, balanced communication isn’t just about being positive or negative (healthy or toxic)—it’s about being real while still being kind. And being aware of these patterns are equally important because the way we communicate doesn’t only impact our relationships—it affects our mental well-being too. Remember, healthy communication strengthens emotional resilience, reduces stress, and boosts overall life satisfaction and well being. While toxic communication triggers chronic stress responses in the brain, increasing anxiety, depression, and even symptoms similar to PTSD.

So when we prioritize healthy dialogue, we foster deeper connections, trust, and emotional security. But when toxic communication takes hold, it creates cycles of harm that can be tough to break. To be honest, it does sound daunting and possibly exhausting to constantly keep this in check.The good news? Every conversation is a chance to do better.

Even Millennials and Gen Z-ers are growing with this mindset in hand—choosing open dialogue over the old “tiisin mo na lang” (just endure it) mentality. Whether that means pausing before reacting, listening more attentively, or setting firmer boundaries, small shifts in communication can lead to massive changes in our relationships. Because in the end, the quality of our conversations is the quality of our connections.

So, what kind of conversations do you want to have?

References:

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Blog Everyday Thriving Thrive at Work

Why Can’t We Be Friends?: Why it’s hard for adults to make friends and why we should do it anyway

It was a love-hate relationship in a stressful, high-demand working environment.

I met Gen, a highly regarded business partner in human resources while I was her new vendor relationship manager, eager to earn my stripes.  In the workplace, measuring each other up can be quite a common phenomenon, and we held each other with a ton of accountability.  A few months down the road and we were regularly going on coffee runs, having lunch dates and laughing about things work and non-work.

This was several years ago and a few employers then after.  We’ve seen each other four times since. We are “friends”, but not quite.  We keep trying but life gets in the way. She would send me a voice message of her singing that 70’s punk song “Why can’t we be friends?” whenever our schedules to meet up don’t match.  Our story is not unusual. 

Having recently encountered big life events, such as moving cities and getting married, I can’t help but realize how I’ve neglected to restock my circle of friends. In adulthood, plenty of people enter our lives, but to have actual close friends – the kind you can call in a crisis, those can come in shorter supply.  I got to wondering, what complicates adult friendships?

  1. Time constraints: As adults, we often have numerous responsibilities such as work, family, and personal commitments. Finding time to nurture friendships can become increasingly difficult, especially if friends have conflicting schedules or live far apart.
  2. Life transitions and different life stages: Adults undergo various life transitions such as moving to new cities, changing jobs, getting married, or having children. These transitions can impact friendships as priorities shift and lifestyles diverge. Not all adults are at the same stage in life. Some may be focused on advancing their careers, while others may be starting families or exploring new interests. These differences can lead to disparities in values, priorities, and available time for socializing.
  3. Trust and vulnerability: Building deep, meaningful friendships requires trust and vulnerability. However, past experiences, disappointments, or betrayals may make adults more guarded and cautious about opening up to new friends or maintaining existing relationships.
  4. Limited social circles: Unlike childhood or adolescence, where social circles are often abundant and easily accessible, adults may find themselves with fewer opportunities to meet new people and expand their social networks, especially if they lead busy or isolated lives.

Today, with hybrid online work spaces, freelancing and the gig economy on the rise, it’s becoming harder to recreate the structure and conditions that sociologists have considered as important ingredients to making close friends: repeated and unplanned interactions, proximity and an environment for people to confide in each other.  

I wish it was easier like before, but if you are waiting for things to happen organically, then you may have to be ready to wait for a long while.

I can understand why most people don’t find this as an urgent need or even a crisis – friendship.  There’s a certain hierarchy that culture puts on romantic love or familial love leaving platonic love and friendships at the bottom. Yet our bodies have always craved for a sense of resonance and communion with others. Recent studies on loneliness can certainly agree.

A paper published in the Nature Human Behavior journal suggests people who dealt with social isolation had a 32% higher risk of dying early from any cause compared with individuals who weren’t socially isolated. The paper was a meta-analyses of 90 studies on the connection between loneliness, social isolation, and early death among over 2 million adults.  The World Health Organization has even launched a commission that would put loneliness at the top of its global public health priorities from 2024 to 2026.

Now one might think loneliness would not be such a major concern for our country yet because our culture and values compel us to keep in constant touch with our social networks or take responsibility within our family systems. Besides, Filipinos are generally known to be friendly and cheerful, right? Surprisingly, a survey in October of 2023 by Meta and Gallup found that the Philippines is one of the countries with high levels of self-reported loneliness, with 57% of Filipinos saying they are feeling lonely compared to a worldwide average of 24%. 

In general, adult friendship was found to predict or at least be positively correlated with wellbeing and its components (Pezirkianidis et al., 2023). In particular, the results showed that friendship quality and socializing with friends predict wellbeing levels.  

Psychologist and author of the book Platonic, Dr. Marisa Franco suggests there are two main reasons why we likely devalue the need to make friends as adults.  First of all, she mentions the paradox of people.  While being around other people has all kinds of benefits, people can also be scary – they can be hurtful and they can reject us. Second of all, not many us know how to make friends!

Making new friends and cultivating friendships as an adult can indeed be challenging, but it’s certainly possible with some effort and intentionality. So here are a few tips:

Don’t wait for others to initiate plans. Be proactive in reaching out to acquaintances or colleagues to suggest grabbing coffee, attending an event together, or simply catching up.

Be open to forming friendships with people from different backgrounds, ages, or walks of life. Diversity enriches our lives and provides opportunities for learning and growth.

Cultivate active listening skills and show genuine interest in others. Ask open-ended questions, offer support and encouragement, and remember details from previous conversations to demonstrate that you value the relationship.

Don’t neglect the friendships you already have. Make time to connect with existing friends, whether through regular meetups, phone calls, or virtual hangouts.

Attend classes, workshops, and join meet-ups with like-minded individuals. Enroll in classes related to your personal or professional development. These settings can provide opportunities for meaningful interactions.

Building genuine friendships takes time and effort. Don’t get discouraged if it doesn’t happen overnight. Keep putting yourself out there and be patient as you develop new connections.

By incorporating these strategies in seeking out new connections, you may just increase your chances of making meaningful friendships as an adult.

I am also keeping in mind that for friendship to happen, one needs to be brave. We have to believe we are likeable and lean into the parts of ourselves that simply want to connect.

References:

  • Wang, F., Gao, Y., Han, Z. et al. A systematic review and meta-analysis of 90 cohort studies of social isolation, loneliness and mortality. Nat Hum Behav 7, 1307–1319 (2023). https://doi.org/10.1038/s41562-023-01617-6
  • https://www.who.int/news/item/15-11-2023-who-launches-commission-to-foster-social-connection
  • Pezirkianidis C, Christopoulou M, Galanaki E, Kounenou K, Karakasidou E, Lekka D, Kalamatianos A, Stalikas A. Exploring friendship quality and the practice of savoring in relation to the wellbeing of Greek adults. Front Psychol. 2023 Oct 6;14:1253352. doi: 10.3389/fpsyg.2023.1253352. PMID: 37868602; PMCID: PMC10588444.
  • https://www.gmanetwork.com/news/lifestyle/content/887116/57-of-pinoys-self-reported-feeling-lonely-survey/story/
  • Marisa G. Franco, P. (2022). Platonic: How the Science of Attachment Can Help You Make—and Keep—Friends. Unabridged Books on Tape.